Training & Culture

What is training and risk culture - and why it matters?

Training and risk culture determine how risk management is understood and applied across an organisation. Frameworks, policies and processes are only effective if people know how to use them. Without the right capability and behaviours, risk management remains theoretical and disconnected from day-to-day decisions. When embedded effectively, training and culture ensure that risk is understood, discussed openly and consistently considered in decision-making across the organisation.

Common challenges

Risk management is often seen as a compliance activity rather than part of everyday decision-making.

Training can be inconsistent, overly generic or too technical, making it difficult for teams to apply in practice. In some cases, there is limited understanding of roles and responsibilities, leading to gaps in ownership and accountability.

Culture can also be a challenge. Risk may not be openly discussed, and escalation can be inconsistent. As a result, issues are not identified or addressed early enough.

What good looks like

Risk management is understood across the organisation, with clear roles and responsibilities.

Training is practical, relevant and tailored to different parts of the business. Teams understand how risk applies to their roles and use it to support decisions.

There is an open and transparent culture, where risks are discussed, challenged and escalated appropriately. Leadership sets the tone, reinforcing the importance of risk-aware behaviours.